Operations Support Outsourcing (OSO)
There are opportunities to make quick and incremental process improvements every day. Most often, these are identified by those working in the system. For a salesperson, recruiter, onboarding specialist, finance manager or anyone who relies on the process to do their job:
- Who do they turn to with ideas, requests and issues?
- Who has a good understanding of the process from end to end?
- Who has the time and skill to design, document and communicate process changes?
If you don’t have a dedicated resource for this or it falls to someone with other responsibilities, you likely miss opportunities to improve your process on a daily basis.
This is not a full-time role. You do not need to burden a top recruiter or manager with this diversion. You should, however, hold someone accountable.
Sixcel can fill this role whenever you need it.